Privacy Policy

Collection of Personal Information

When users browse our website without creating an account or registering, we do not collect any personally identifiable information. You can use our platform anonymously, and no personal data is obtained during your visit.

User Registration and Optional Information

For users who choose to access certain features and benefits of the Synergy Energy Solutions website, we offer the option to create a user account. The only piece of personal information we collect during the account creation process is your email address. We do not request or store any other personally identifiable information from our users.

Non-Personal Information

We do not collect any non-personal information or usage data from any of our visitors. We do not engage in any form of data tracking or profiling.

Third-Party Services

To ensure the seamless functioning of our website and improve user experience, we utilize Vercel Analytics, a third-party service. Vercel Analytics helps us gather anonymous, aggregated data about website traffic, general usage patterns, and performance metrics. However, it is essential to note that all the data collected through Vercel Analytics is completely anonymous and is never associated with individual users. This service's primary purpose is to help us understand overall website performance and identify areas for improvement.

User Authentication

When you register on the Synergy Energy Solutions website, we use your email address to facilitate account authentication. This ensures that only authorized users can access and manage their account and data.

Communication

We may use your email address to communicate important information regarding your account, services, updates, or changes to our policies. These communications are considered essential to maintain a satisfactory user experience.

Marketing Updates

If you choose to subscribe to our marketing updates, newsletters, or promotional materials, we may use your email address to send you relevant information about our products, features, or special offers. You have the option to opt-in or opt-out of these communications at any time. We respect your preferences and will not send marketing materials without your explicit consent.

User Data

Data collected during registration is used to sign up for an event. The account page offered on the Synergy Energy Solutions website allows you to access data connected to your account.

Third-Party Services

The Synergy Energy Solutions website uses Vercel Analytics, a third-party service, to gather anonymous, aggregated data about website traffic, general usage patterns, and performance metrics. This data helps us understand overall website performance and identify areas for improvement. It's important to note that the data collected by Vercel Analytics is completely anonymous and is never associated with individual users or their personally identifiable information.

Legal Requirements

We may disclose users' personal information if required to do so by law or in response to valid legal requests, such as a court order or a government agency's request.

Changes in Data Sharing Practices

In the event that the Synergy Energy Solutions website enters into a partnership or undergoes a business transition, such as a merger, acquisition, or sale, your personal information may be transferred as part of the assets. We will notify you of any such changes to data sharing practices and obtain your consent if necessary, in accordance with applicable laws.

User Consent

Users must consent with a signature in order to create an account. By providing your signature and creating an account, you consent to the practices laid out in this Privacy Policy.

Communication Preferences

During the account registration process, you have the option to subscribe to our marketing materials, newsletters, and promotional communications. However, you are not obligated to do so, and the choice to opt-in or opt-out of these communications is entirely optional

If you wish to modify your communication preferences or unsubscribe from receiving marketing materials, you can do so at any time by adjusting your account settings or using the "Unsubscribe" link provided in our email communications.

Changing Consent

You have the right to withdraw or modify your consent regarding the collection and use of your personal information at any time. If you decide to withdraw your consent, please be aware that certain features or services provided on the Synergy Energy Solutions website may no longer be available to you, as they might rely on specific data for functionality.

To change your consent preferences or request the deletion of your account and personal information, please contact us using the information provided at the end of this policy.

Minors' Consent

The Synergy Energy Solutions website may be used by individuals under the age of 18 ("minors"), with consent by a parent or legal guardian. If you are a parent or legal guardian and believe that your child has provided their information to us without your consent, please contact us immediately, and we will take appropriate steps to remove the information from our systems.

PostgreSQL's Row Level Security (RLS) in Supabase

We employ PostgreSQL's Row Level Security (RLS) within Supabase, our data storage and management platform. This security feature restricts access to specific rows in the database based on predefined rules, ensuring that only authorized users can access and modify data associated with their account.

Our team regularly reviews and updates the access control rules to enhance data security and maintain the integrity of our users' personal information.

Secure Data Transmission

All data transmitted between your device and our servers is encrypted using industry-standard Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols. This encryption ensures that your information remains confidential during transmission and cannot be intercepted by malicious actors.

Internal Access Controls

Access to your personal information is limited to authorized personnel who require it to perform their duties related to the Synergy Energy Solutions website. Our team undergoes comprehensive training on data security, privacy, and handling practices to ensure the utmost protection of your information.

Regular Security Audits

We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems. These audits are essential to maintain the highest level of data security and safeguard your personal information effectively.

Data Breach Notification

In the unlikely event of a data breach that compromises your personal information and poses a risk to your rights and freedoms, we commit to promptly notifying you and the appropriate supervisory authorities as required by applicable data protection laws.

User Data Retention

For users who create an account on the Synergy Energy Solutions website, we retain the personal information provided, such as your email address, until you decide to delete your account. Your data remains stored in our systems to validate registration at the time of the event.

Data Deletion Upon Request

You have the right to request the deletion of your account and personal information from the Synergy Energy Solutions website at any time. Upon receiving such a request, we will promptly and permanently delete all data associated with your account from our databases and backups.

Exceptions

In certain cases, we may be required by law or legitimate business purposes to retain certain information even after your account deletion request has been fulfilled. However, any retained data will continue to be protected under the terms of this Privacy Policy.

Right to Access

You have the right to request access to the personal information we hold about you. If you wish to obtain a copy of your data or inquire about the types of data we process, please contact us using the information provided at the end of this policy.

Right to Correct

If you believe that any of your personal information in our possession is inaccurate or incomplete, you have the right to request corrections. You can update your account information directly through the account settings on the Synergy Energy Solutions website, or you may reach out to us to make the necessary adjustments.

Right to Delete

You have the right to request the deletion of your personal information from the Synergy Energy Solutions website. Upon receiving such a request, we will promptly and permanently delete all data associated with your account, unless retention is required for legal or legitimate business purposes, as explained in the "Data Retention" section.

Right to Restrict Processing

In certain circumstances, you may request to restrict the processing of your personal data. If you exercise this right, we will store your data but not use or process it further until the restriction is lifted or an alternative resolution is reached.

How to Exercise Your Rights

To exercise any of your rights regarding your personal information, or if you have any questions or concerns about our data practices, please contact us using the information provided at the end of this policy. We will respond to your request as required by law and within a reasonable timeframe.

Users Covered by GDPR and CCPA

If you are a user covered by the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), you also have the rights outlined above. We respect your privacy rights and will handle your personal information in accordance with the applicable data protection laws.

Notification of Policy Updates

For users who have created an account on the Synergy Energy Solutions website, we will notify you of any material changes to this Privacy Policy via the email address associated with your account. These notifications will be sent within a reasonable time frame after the changes have been made.

Users who do not have an account on the Synergy Energy Solutions website will not receive direct notifications about policy updates. However, we will indicate the "Last Updated" date at the top of this privacy policy to provide clarity on when the policy was last revised.

Your Continued Use

By continuing to use the Synergy Energy Solutions website after any updates to this Privacy Policy, you acknowledge and agree to the revised terms. If you disagree with the changes made to this policy or any part of it, you may choose to discontinue using our website and services.

We encourage you to regularly check this page for updates and changes. Your continued use of the Synergy Energy Solutions website constitutes your acceptance of any modified privacy policy.